Patient charters: the provincial experience

International patient charters are often nonbinding or feature fuzzy metrics.

Dating medieval English charters

Deeds, or charters, dealing with property rights, provide a continuous documentation which can be used by historians to study the evolution of social, economic and political changes. This study is concerned with charters (written in Latin) dating from the tenth through early fourteenth centuries in England. Of these, at least one million were left undated, largely due to administrative changes ...

Patient safety at the frontlines: the provincial context.

Charters for Self-Evolving Communities

Self-organisation and self-evolution is evident in physics, chemistry, biology, and human societies. Despite the existing literature on the topic, we believe self-organisation and self-evolution is still missing in the IT tools we are building and using. Instead of creating numerous rigid systems, we should aim at providing tools for creating self-evolving systems that adapt to the ever evolvin...

A methodology to institutionalise user experience in provincial government

Problems experienced with website usability can prevent users from accessing and adopting technology, such as e-Government. At present, a number of guidelines exist for e-Government website user experience (UX) design; however, the effectiveness of the implementation of these guidelines depends on the expertise of the website development team and on an organisation’s understanding of UX. Despit...